Pay-per-use vs subscription clinic software: which costs less?

By Where is my Doctor (WIMD)

Pay-per-use can cost less at low or variable patient volumes; a subscription can cost less at high usage if it includes the same services. Compare the total cost of bookings, prescriptions and reminders rather than the headline appointment price.

Start with your monthly actions

WIMD usage cost in rupees equals clinic-booked appointments + (5 × patient-booked appointments) + prescriptions + reminders. These are separate actions: ₹1 per clinic booking is not the price of a complete visit with every feature used.

A clinic seeing 10 patients a day over 26 days, with one clinic booking, one prescription and one reminder per patient, uses 780 credits (₹780). At 25 patients a day, the same assumptions produce 1,950 credits (₹1,950). With patient booking instead, those visits cost ₹7 each, or ₹4,550 for 650 visits.

Find the break-even point

For a hypothetical ₹1,999 monthly subscription including equivalent actions, divide ₹1,999 by ₹3 per visit: about 666 visits a month. Below that volume, the illustrated WIMD usage charge is lower; above it, that hypothetical subscription is lower. This is an example, not a quoted competitor plan.

The comparison changes if the subscription excludes messages, charges per doctor, requires annual payment or adds onboarding fees. Taxes and any extra services also need consistent treatment. Ask both vendors for a written breakdown.

Plan for busy and quiet months

Use your last three months of appointment counts if available. Model a quiet month, a typical month and a busy month. Include repeat visits and additional reminders rather than assuming every consultation generates exactly one of each.

WIMD credits are purchased in advance. Our pricing calculator shows the usage estimate under your selected assumptions; it does not predict the amount you should preload or replace your bill. Confirm commercial terms before you decide.

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